Banknote Certification Service Ltd.
991 Victoria Street North
Kitchener, ON, Canada
N2B 3C7

Phone: (519) 579-4011
Hours: Mon-Fri: 10am - 5pm
E-Mail: info@banknotecertification.com


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  Home - Frequently Asked Questions

 

  1. Can I, instead of shipping my notes, drop them off or pick them up?
  2. Will my error note receive appropriate certification?
  3. What is the expected turnaround time from submission to receipt of my notes?
  4. Are your holders made of plastic that will not damage my note over time?
  5. What do I need to put on the “Owners Value” section of the submission form?
  6. What does “ORIGINAL” and “APQ” mean under the grade of the note?
  7. Can I submit my U.S. or other foreign bank notes?
  8. What if I want to get my entire collection certified? Can I take advantage of bulk submission prices? Are there any other conditions to consider?
  9. I’m not quite sure of what deserves submission. Is there a method of finding this out without having to submit the entire lot?
  10. If I am willing to wait, do you offer same day service?
  1. Can I, instead of shipping my notes, drop them off or pick them up?

    Yes. We have no problems with you dropping off and / or picking up your notes at our head office. To drop them off, no prior notice is necessary. Simply come down during our office hours to remit them to a BCS representative. To pick them up, indicate this on the submission form by checking the box labelled “pickup” next to the shipping option. No shipping charge will be added to your total bill and we will notify you when they are ready to be picked up using the provided information on your submission form.

  2. Will my error note receive appropriate certification?

    Your note will receive a error recognition under the comments section for a limited number of error types. BCS reserves the right to not recognize any type of error.

  3. What is the expected turn around time from submission to receipt of my notes?

    Turn around time varies depending on the amount of submissions we have in the system and the number of notes that are submitted in the specific batch in question. Since we certify notes on a first-in first-out basis, a large submission may slow down the system. Typically, turn around time is between two to three weeks.

  4. Are your holders made of plastic that will not damage my note over time?

    Yes. Our holders are made of an inert plastic that does not contain any of the softening agents used in some plastics.

  5. What do I need to put on the “Owners Value” section of the submission form?

    The “Owners Value” section of the submission form is predominantly for shipping insurance purposes. The amount of shipping charge on the submission depends on the value stated here. If you state the submission at a value of $10,000, for example, parcel insurance for the amount of $10,000 will be added to your shipping cost.

  6. What does “ORIGINAL” mean under the grade of the note?

    When a note has not been processed in any way and still exhibits many of it’s original qualities from the printing process, it will receive an auxiliary designation of ORIGINAL stated directly beneath the number grade on the certificate of the note.

  7. Can I submit my U.S. or other foreign bank notes?
    Here at BCS we specialize in Canadian government and chartered bank issued banknotes. We apply an extensive amount of experience and knowledge based on the unique nature of Canadian paper money. Unfortunately, these skills do not transfer as directly to world notes. As a result, BCS only certifies Canadian government and Chartered Bank issues.

  8. What if I want to get my entire collection certified? Can I take advantage of bulk submission prices? Are there any other conditions to consider?
    If you have made the decision to protect your investment and certify your entire collection, submission prices are negotiable based on what you are submitting and its value. Every case is handled individually. Such submissions usually require a longer turn around time and special insurance, but these details are handled on a case by case basis. Please, fell free to call in and talk to one of our representatives for more information.

  9. I’m not quite sure of what deserves submission. Is there a method of finding this out without having to submit the entire lot?
    Here at BCS we offer a kind of consultation service for this very reason. Often people submit notes for the purpose of selling them. Although, by design, we have no vested interest in the retail value of certified notes, we do understand that many of our clients utilize BCS as a tool for the resale of notes. In an effort to maintain mutually profitable relationships, we offer preview services. Learn more by clicking on the associated links or see the submission form for more details.

  10. If I am willing to wait, do you offer same day service?
    Same day service is available with an appointment. We can process roughly 10 notes an hour, to a maximum of 100 notes a day. Same day service is not offered in conjunction with any other offer.

 

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